PURCELL, Oklahoma – The Oklahoma Municipal Power Authority (OMPA) announced today the launch of its biannual residential customer survey on behalf of its 42 member cities. The survey aims to gather OMPA’s member cities’ customers’ input on a number of topics related to electric utility service and is open for responses now through November 10th.
The online survey asks residential customers about topics including satisfaction with the electric utility, time of use rates, electric vehicles, and solar power. OMPA along with its members will use the survey data to help plan for future programs and services.
While previous surveys have been done primarily through phone calls, this one will be done digitally. The survey is being conducted by GreatBlue Research. GreatBlue also conducted OMPA’s last residential customer survey in 2021.